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Thermophore Canada Online Store

6541 Derry Road West

Unit 20041

Milton, ON

L9T 7W0

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Shipping Policy

Shipping is provided by Canada Post, express shipping maybe provided by any of the main courriers. For more details, please email

Return Policy

Unopened items in original packaging returned with a receipt within 30 days of purchase will receive a refund to the original method of payment or will receive an exchange. Items that are opened, damaged and/or not in resalable condition arenot eligiblefor a refund or exchange. All returned items are subject to a 20% restocking fee and the original shipping fee to the buyer.


Exchanges are handled in the same manner as product returns. To exchange a product, simply bring it to our store within 30 days, in its original and unopened condition and packaging, with your receipt.